I need help right now

If you are in immediate danger, please call 000.

If you need support, please reach out to someone close to you or someone you trust.

Below is a crisis support decision making resource, along with services that may be helpful in different situations.


Anti carceral crisis alternatives

Crisis Alternatives  - information and options for support outside hospital or police based responses.

Slice Silence  - lived experience resources on planning for crisis in ways that centre safety and autonomy.

Alt2Su Peer Groups  - peer led spaces for people who experience suicidal thoughts or distress.


Peer led warm lines

LETSS (Lived Experience Telephone Support Service) : 1800 013 755

QLife : 1800 184 527

Roses in the Ocean Warm Line Call Back : 1800 77 7337


Crisis lines

For phone and web based crisis services, please see the crisis contacts listed below on this page.

If you are outside Australia, please contact your local crisis or emergency line.

General crisis support

Lifeline

13 11 14

Lifeline offers 24 hour crisis support for anyone feeling overwhelmed, distressed, or needing immediate emotional support. Trained crisis supporters provide short term help and guidance.

Suicide prevention

Suicide Call Back Service

1300 659 467

This service supports people who are suicidal, caring for someone at risk, or bereaved by suicide. It offers free counselling and follow up sessions with the same worker.

Aboriginal and Torres Strait Islander support

13YARN

13 92 76

A culturally safe crisis line staffed by Aboriginal and Torres Strait Islander counsellors. It provides connection, yarns, and support without judgement.

Domestic, family and sexual violence

1800 Respect

1800 737 732

A national service offering confidential counselling, safety planning, and information for people experiencing abuse or violence, as well as support for workers and loved ones.

Mental health

Beyond Blue

1300 224 636

A mental health support service for anyone experiencing anxiety, depression, or emotional strain. They offer advice, brief counselling, and links to longer term support.

Health advice

Health Direct

1800 022 222

A free health advice line staffed by registered nurses. They can help you work out whether to manage something at home, see a GP, or seek urgent care.

Young people aged 5 to 25

Kids Helpline

1800 551 800

A counselling service for children, teens, and young adults. It offers support with mental health, friendships, school issues, family stress, and wellbeing.

Men

MensLine Australia

1300 789 978

MensLine supports men dealing with relationship stress, anger, mental health challenges, or family pressures. It provides counselling and practical guidance.

Autistic people and families

Autism Connect

1300 308 699

A national helpline offering information and guidance on autism, assessment pathways, services, and everyday supports for autistic people and their families.

Eating disorders and body image concerns

Butterfly Foundation

1800 33 4673

Butterfly offers specialised support for people affected by eating disorders or body image issues. Their counsellors provide understanding, safety planning, and information on treatment options.

Grief support

Griefline

1300 845 745

Griefline supports people dealing with loss, bereavement, and major life changes. They offer compassionate listening and help people understand and navigate their grief.