Frequently Asked Questions

When do you see clients?

Neurokindred is located in QLD and uses Australian Eastern Standard Time (AEST), we operate during regular business hours from 8:30 am to 5:30 pm, Monday to Friday. However, we understand that not everyone can make it during these times, so we also offer after-hours availability on Mondays, Wednesdays, and Fridays (please contact us to confirm). If you need an appointment in the early morning or on the weekend, we can accommodate those requests as well. Simply let us know and we’ll do our best to find a convenient time for you.

Standard fee is $100 an hour

Yes, sessions can be claimed with NDIS funds for plan managed or self managed participants with funding for therapy supports. If you are not sure whether your plan can fund this service, please do not hesitate to get in touch for clarification.

Counselling services are not eligible for mental health plan or Medicare rebates at this time.

 Counselling sessions go for 60 minutes. The initial session is an extra 15 minutes long to discuss the counselling contract.

To pay for your session, we offer the option of making a payment through a bank transfer to Neurokindred. Once your session is scheduled, we will provide you with the necessary details and instructions on how to proceed with the payment. If you have any further questions or require additional payment options, please feel free to let us know, and we’ll be happy to assist you.

OrganisationServicePhone
LifelineCrisis support and suicide prevention13 11 14
Suicide Call Back ServiceSuicide prevention1300 659 467
13YARNAboriginal & Torres Strait Islander crisis support13 92 76
1800 RespectNational domestic family and sexual violence1800 737 732
Beyond BlueMental health services1300 224 636
Health DirectHealth care information1800 022 222
Kids HelplineFor young people aged 5 to 251800 551 800
MensLine AustraliaCrisis support for men1300 789 978

Counselling services are for adults (18+).

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